Please read these terms and conditions ("Terms") before using the services (as defined below). They are the rules and requirements that apply to the services. Do not purchase a subscription, register for an account (as defined below), or use the services if you are not in agreement with these terms.
Welcome to Innoschool services, owned and operated by Innoschool Inc. By purchasing a subscription to, registering an Account for, or using the Innoschool products, including all of the services provided therein, and any other websites, applications, and online services (Apps) that link to these Terms (collectively, the Services), you acknowledge that you have read and understand these Terms, and agree to be bound by them. Innoschool is referred to as we, our, us, or the Company. Both these Terms and separate terms of service or sale documents may apply to your use of the Services or to a sweepstakes, service, or product offered via the Services (Additional Terms). To the extent there is a conflict between these Terms and any Additional Terms, the Additional Terms will control unless the Additional Terms expressly state otherwise.
By accessing this service, developed by InnoSchool ("Company"), you are agreeing to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this service. The materials contained in this service are protected by applicable copyright and trade mark law.
The materials on Company's service are provided "as is". Company makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Company does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its service or otherwise relating to such materials or on any services linked to this service.
In no event shall Company or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit) arising out of the use or inability to use the materials on Company's service, even if Company or a Company authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on Company's service could include technical, typographical, or photographic errors. Company does not warrant that any of the materials are accurate, complete, or current. Company may make changes to the materials contained on its service at any time without notice. Company does not make any commitment to update the materials.
Any claim relating to Company's service shall be governed by the laws of Finland without regard to its conflict of law provisions.
In these Terms, you refers to Adult Users (as defined below) of the Services and purchasers of Accounts (as defined below). An Adult is a person of legal age who can enter into a contract in the state in which the User resides; by or using the Services, you represent and warrant that you are an Adult, and that you will be responsible for ensuring that any child or student authorized by you to use and access the Services does so in accordance with these Terms.
We currently offer the following types of accounts through the Services: Family Accounts, Teacher Accounts, Corporate Accounts (collectively, Consumer and Other Accounts).
In addition to these Terms, each Educational Institution will have a separate agreement with the terms and conditions covering the Techer Account. If you and your Child Users are accessing the Services through a Teacher Account, the terms and conditions of that agreement may provide additional protections to you.
Consumer, Other Accounts and Teacher Accounts are collectively referred to as Accounts and the provisions of these Terms apply to all Accounts. Any difference in how Consumer and Other Accounts and Teacher Accounts are treated will be identified accordingly within the Terms and any Additional Terms.
By activating an Account, you agree that we may renew your subscription automatically for the same subscription term on the day after your previous subscription ends, and for Family Accounts, you authorize us to charge you for the subscription term, unless you cancel your Account prior to its renewal date through the procedures described in the Subscription Cancellation Section.
Because Innoschool services requires parental or legal guardian consent under the Children’s Online Privacy Protection Act (COPPA), it is only available for Family Accounts. Please see Family Accounts Section for more information about your use of Innoschool services.
You agree to arbitrate disputes rather than going to court. Your use of the Services is AS IS, without warranty and will result in no liability to us as.
We currently offer the following Consumer and Other Accounts through the Services: Family Accounts, Teacher Account. Teacher Accounts are only for Educational Institutions. Users of the Services include Child Users (children or students under the age of 18 who use the child-directed learning portion of the Services) and Adult Users (parents and legal guardians of Child Users, Gift Account purchasers and teachers).
A Family Account can have a maximum of four Users, which includes an Adult User and up to three Child Users that Adult Users add to the Family Account
We offer the option of purchasing prepaid, nonrefundable, nontransferable access to a Family Account as a gift (Gift Account). In these Terms, the person who purchases a Gift Account is the Purchaser. Upon purchase, the Purchaser will receive a Gift Account code that can be redeemed to activate a Family Account. Gift Account redemption codes must be redeemed by an Adult who can then set up and be responsible for the Family Account. Therefore, if you purchase a Gift Account, you represent and warrant that you will only provide the redemption code to an Adult. At the time of purchase, the Purchaser will choose the date the Gift Account is to be activated, provided that the activation date is not more than 365 days after the date on which the Gift Account is purchased. At the time of purchase, the Purchaser will also have the option to print out the Gift Account code receipt or have the Company email it to the child’s parent or legal guardian. The Purchaser shall provide a valid email address for such parent or legal guardian. The Company is not responsible for errors or delays as a result of the email address(es) provided by the Purchaser. The Gift Account period will begin on either the date the Gift Account is redeemed or the Gift Account activation date, whichever is earlier. Discounts may be available for the purchase of multiple Gift Accounts, and all discounts or promo codes, if any, are applied at the time of payment. Gift Accounts are not redeemable or refundable for cash, subject to applicable law.
Teacher Accounts are only available for Educational Institutions for use exclusively by the Educational Institution and its students.
Every Account has one designated Adult User who must be at least 18 years of age. You are responsible for maintaining the confidentiality of your password and Account information. You agree (a) that you will provide complete and accurate registration information about yourself and any individual you authorize to access your Account and keep your Account information up to date; (b) that you are solely responsible for all activities that occur under your Account; (c) that you will notify us immediately of any unauthorized Account use; (d) that we are in no way responsible for any loss that you may incur as a result of any unauthorized use of your Account and password; and (e) that you will not sell, transfer, or assign your Account or any Account rights. If we learn that an ineligible User has created an Account, we may seek confirmation of the User’s status or deactivate the Account, without notice to the ineligible User.
For certain types of Accounts, we may charge a fee, such as an Account, subscription, or Plan fee. For existing subscribers, we may change your fee at any time in our sole discretion at the end of your subscription or Plan period, provided that we first notify you by email. All fees are payable in accordance with payment terms in effect at the time the fee or the charge becomes payable. We may offer promotional trial subscriptions to access the Services for free or at special discounted prices. If you sign up for a trial subscription, your rights to use the Services are limited by the terms of such trial and will terminate or renew according to the terms of your trial arrangement and/or any applicable Additional Terms. Please note that we do not provide price protection or refunds for existing subscribers in the event of a price drop or promotional offering for new subscribers. Failure to pay any fees may result in your inability to access or use the Services.
You must either use a credit card or other payment mechanism accepted by us (for example, PayPal and Stripe) (Pay Mechanism) to activate and maintain a paid Account. You authorize us to charge you through the Pay Mechanism that you use when registering for an. You will also be responsible for charges (including applicable taxes) for any products or services that you order that are offered for sale through the Services. If we do not receive payment from the Pay Mechanism you use, you agree to pay all amounts due hereunder upon our demand and will be solely responsible for any dispute with your payment provider. Should the Pay Mechanism provided initially be declined for insufficient funds or any other reason, we reserve the right to attempt to recharge the Pay Mechanism in full or in lesser installments of the initially incurred charge for the duration of the Account subscription you selected and for up to an additional 90 days. You will not be charged more than the amount for which you purchased your Account subscription. You will be solely responsible for all overdraft fees and/or penalties that may be assessed by your payment provider. We use a third-party service provider to process payments on our behalf. You acknowledge and agree that in the event the third-party payment processor experiences a data breach that affects your information through no fault of Company, Company will in no way be responsible or liable to you for any such breach.
By activating Consumer and Other Accounts, you agree that we may renew your subscription automatically for the same subscription term on the day after your previous subscription ends. For example: If you register on February 1st, your subscription will automatically renew on March 1st, April 1st, and so on. However, when a date does not occur in a month, your Family Account will renew and be billed on the last day of that month. For example, if you activated a Family Account on January 31st, your next renewal and billing date will be on February 28th (or 29th in a leap year). For Family Accounts, you authorize us to charge you for the subscription term, unless you cancel your Account prior to its renewal date through the procedures described in the Subscription Cancellation section below. For Family Accounts, we will charge your credit card (or the other payment method you used) each year, month, or other applicable period (depending on the term that you selected) for the then-current applicable price.
You may cancel such subscription prior to its renewal date through the My Account area in the Parent Section. For all Accounts, you will continue to have access to your Account for the period of time that has already been prepaid. For all Plans, you will continue to be able to schedule and have your Child User attend Sessions for the period of time that has been prepaid. If you activated a paid Account at a discounted or promotional rate, chose to pay in installments, and then canceled that Account prior to all of the installments having been paid, the period of time after cancellation that your Account will continue to be accessible will be calculated based on the nonpromotional/nondiscounted rate in effect at the time of cancellation. After you cancel your Account, we will not charge you any subscription fees after the expiration of your then-current subscription. Please note that we do not provide full or partial refunds for prepaid sums. In any event, you will be able to continue to use the Services throughout the remainder of the subscription period for which you have already paid.
As between us and you, the Services (including past, present, and future versions) are owned and controlled by us and their Content is protected by international copyright, trademark, trade dress, patent, and other intellectual property rights and laws to the fullest extent possible. Content means all text, graphics, user interfaces, visual interfaces, photographs, logos, sounds, music, artwork, and computer code displayed on or available through the Services and the design, structure, selection, coordination, expression, and arrangement of such materials including, without limitation, (i) materials and other items relating to us and our products and services, including, without limitation, all activities, printables, characters, photographs, audio clips, sounds, pictures, videos, and animation; (ii) trademarks, logos, trade names, service marks, and trade identities of various parties, including ours (collectively, Trademarks); and (iii) other forms of intellectual property.
Subject to your strict compliance with these Terms, any applicable Additional Terms, and your payment of any applicable subscription fees, we grant you a limited, nonexclusive, revocable, non-assignable and nontransferable license (License) to access, display, view, use, play, and/or print one copy of the Content on a personal computer, mobile phone or other wireless device, or other internet-enabled device (each, an Internet Device) for your personal, noncommercial use only (for example, Teachers may use Content from the Services for educating their students and other Users’ use is limited to personal use). The License does not give you any ownership of, or any other intellectual property interest in, any Content or the Services, and you cannot otherwise use the Content or the Services without our express prior written permission. All rights not expressly granted to you are reserved by us and/or our licensors and other third parties. Except as expressly provided in these Terms or with Company’s express prior written consent, no part of the Services and no Content may be used, copied, reproduced, distributed, uploaded, posted, publicly displayed, translated, transmitted, broadcast, sold, licensed or otherwise exploited for any purpose whatsoever. Any unauthorized use of any Content or the Services for any purpose is prohibited.
You agree that you will not: (i) engage in any activities, including, without limitation, the uploading, posting, emailing, or transmitting of User-Generated Content, that (a) attempt to or do harm to us, the Services, or any others; (b) are unlawful, false, inaccurate, misleading, offensive, obscene, lewd, violent, harassing, threatening, abusive, tortious, defamatory, invasive of another’s privacy, or are otherwise objectionable to us, in our sole discretion; or (c) violate any right of any third party, including, without limitation, the uploading, posting, emailing, or transmitting of User-Generated Content that violates another person’s intellectual property right, right of privacy, right of publicity, trade secret right, or other proprietary right; (ii) reverse engineer, disassemble, or modify any source or object code or any software or other products, services, or processes accessible through the Services, install any software, file, or code on the Services that is not authorized by Company, or attempt to do so; (iii) engage in any activity (other than the use of specific features of the Services, such as Site Timer or Activity Blocker) that interferes with a user’s access to the Services or the proper operation of the Services; (iv) access or collect information from the Services using automated means (such as through scripts, robots scrapers, or spiders); (v) use any meta tags or other “hidden text” utilizing any of our Trademarks; (vi) interfere with or circumvent any security feature of the Services or any feature that restricts or enforces limitations on the use of or access to the Services or its Content; (vii) use the Services for commercial or political purposes; (viii) disclose, harvest, or otherwise collect information, including email addresses or other private information about any third party, including Child Users, without that party’s (or for Child Users, their parent or legal guardian’s) express consent; or (ix) otherwise violate these Terms, or any Additional Terms, or solicit, encourage, or facilitate anyone else to do so.
When linking to our Services, you must adhere to the following requirements: (i) the link to the Services must not damage, disparage, present false information about or tarnish the goodwill associated with any of our Trademarks, products, services and/or intellectual property; (ii) the link to the Services must not create the false appearance that your website and/or organization is sponsored by, endorsed by, affiliated with, or associated with us; (iii) with the sole exception of authorized Library Accounts, no one may “frame” the Services or create a browser environment around any of the Content; and (iv) you may not link to the Services from a website that is unlawful, abusive, indecent, or obscene; that promotes violence or illegal acts; that contains expressions of racism; that is libelous, defamatory, scandalous, or inflammatory; or that we otherwise deem inappropriate in our sole discretion. We reserve the right to prohibit linking to the Services for any reason, in our sole and absolute discretion, even if the linking complies with the requirements described above.
Child Users are blocked from accessing external links, which will only be available if an Adult User enters his or her password. Any interactions, transactions, and other dealings that you have with any third parties found on or through the Services (including those that are linked to from the Services) are solely between you and the third party (including issues related to payments, delivery of goods, and warranties), and we disclaim all liability in connection therewith.
These terms, and any additional terms, will be governed by and construed in accordance with the laws of the finland, without regard to its conflicts of laws principles.
If any controversy, allegation, or claim arises out of or relates to the Services, these Terms, or any Additional Terms (collectively, Dispute), you and we agree to the following resolution process with respect to the Dispute. To most efficiently resolve any Dispute, you and we agree to first discuss the Dispute informally for at least 30 days. To do so, the party who wants to raise the Dispute must first send to the other party a notice that must include (1) a description of the Dispute and (2) a proposed resolution (together, the Dispute Notice). If you want to raise a Dispute, you must send your Dispute Notice by certified mail to Otakaari 5, FI-02150, Espoo, Finland, and address the Dispute Notice to Innoschool Inc. If we would like to subsequently discuss your Dispute Notice with you, we will contact you by using the contact information included with your Dispute Notice. If we want to raise a Dispute, we will send our Dispute Notice to you at the email address that we have on file for you. If we do not have a valid email address on file for you, we will send our Dispute Notice to you through a means that complies with the service of process rules in the Finland.
If you and the Company do not reach an agreed-upon resolution within 30 days of receipt of the Dispute Notice, you and the Company agree that the Dispute will be resolved solely by binding arbitration in accordance with the then-current Commercial Arbitration Rules of The Arbitration Institute of the Finland Chamber of Commerce (FAI). The arbitration will be heard and determined by a single neutral arbitrator who is a lawyer or retired judge, who will administer the proceedings in accordance with the Finnish Supplementary Procedures for Consumer Related Disputes. In resolving the Dispute, the arbitrator will consider applicable law, the provisions of these Terms and any Additional Terms, and any facts based upon the record and no other basis, and will issue a reasoned decision. If a party properly submits the Dispute to the FAI for arbitration and the FAI is unwilling or unable to set a hearing date within 60 days of the filing of a “demand for arbitration,” then either party can elect to have the arbitration administered by a single neutral arbitrator who is a lawyer or retired judge, or by any other arbitration administration service to which you and we consent. You can obtain FAI procedures, rules, and fee information as follows: https://arbitration.fi/
In arbitration, as with a court, the arbitrator will resolve the submitted Dispute and can issue a decision consistent with the guidelines stated above. However, with arbitration, there is no judge or jury; the arbitration proceedings and arbitration are subject to certain confidentiality rules; and judicial review of the arbitration outcome is limited. All parties to the arbitration will have the right, at their own expense, to be represented by an attorney or other advocate of their choosing. If an in-person arbitration hearing is required, then it will be conducted in Finland. You and we will pay the administrative and arbitrator’s fees and other costs in accordance with the applicable arbitration rules, but if applicable arbitration rules or laws require us to pay a greater portion or all of such fees and costs in order for this to be enforceable, then we will have the right to elect to pay the fees and costs and proceed to arbitration. Discovery will be permitted pursuant to the applicable arbitration rules. The arbitrator’s decision must consist of a written statement stating the disposition of each claim of the Dispute, and must provide a statement of the essential findings and conclusions on which the decision and any award (if any) is based. Judgment on the arbitration decision and award (if any) may be entered into any court that has jurisdiction over the parties.
The foregoing provisions of this agreement will not apply to any legal action taken by either party to seek an injunction or other equitable relief in conjunction with any intellectual property claim or claim related to unauthorized access to data through the Services (including, but not limited to, claims related to patent, copyright, trademark, and trade secrets, and claims relating to the access or retrieval of data through the Services using an automated process such as scraping).
To help resolve any issues between you and us promptly and directly, you and the Company agree that any Dispute Notice must be sent, or that any small claims or injunctive relief complaint permitted under this agreement must be filed, within one year after the events giving rise to the Dispute arise; otherwise, the Dispute is waived.
You and the Company agree that any Disputes will be arbitrated only on an individual basis and will not be consolidated with any other arbitrations or other proceedings that involve any claim or controversy of any other party.
Your access to and use of the services is at your sole risk.
The services are provided on an “as is,” “as available,” and “with all faults” basis. Therefore, to the fullest extent permissible by law, we and our parent, affiliates, subsidiaries, and each of their respective employees, officers, directors, members, managers, shareholders, agents, vendors, licensors, licensees, contractors, customers, successors, and assigns (collectively, Company Parties), hereby to the maximum extent permissible by applicable law, disclaim and make no representations, warranties, endorsements, or promises, express or implied, as to the Services (including the Content and the User-Generated Content);
Excepting only as may be specifically set forth in any additional terms, the company parties hereby further disclaim all warranties, express or implied, including the warranties of merchantability, fitness for a particular purpose, noninfringement or misappropriation of intellectual property rights of third parties, title, custom, trade, quiet enjoyment, system integration, and freedom from errors, computer viruses or other harmful elements.
Some jurisdictions limit or do not allow the disclaimer of implied or other warranties, so the above disclaimers may not apply to the extent that such jurisdictions’ laws are applicable.
Under no circumstances will any company parties be responsible or liable for any loss or damages of any kind, including personal injury or death or for any direct, indirect, economic, exemplary, special, punitive, incidental, or consequential losses or damages that are directly or indirectly related to
The foregoing limitations of liability will apply even if any of the events or circumstances were foreseeable and even if Company Parties were advised of or should have known of the possibility of such losses or damages, regardless of whether you bring an action of contract, negligence, strict liability, or tort (including whether caused, in whole or in part, by negligence, force majeure, telecommunications failure, or destruction of the Services).
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages of the sort that are described above, so the above limitation or exclusion may not apply to you.
Except as may be provided in any additional terms, to the fullest extent permitted by applicable law, in no event will company parties’ total liability to you in connection with your access to and use of the services and your rights under these terms exceed the amount paid by you to us during the previous 12 months for all possible damages, losses, and causes of action.
To the maximum extent allowed by law, you agree to indemnify, defend, and hold harmless the Company Parties from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from: (a) your breach or alleged breach of these Terms; (b) your use of the Services or activities in connection with the Services; (c) your User-Generated Content; (d) your violation of any law, rule or regulation; or (e) your violation of any third-party rights. The Company Parties reserve the right to assume, at their sole expense, the exclusive defense and control of any matter subject to indemnification by you, in which event you will fully cooperate with the Company Parties in asserting any available defenses. You will not, in any event, settle any claim without our prior written consent. If any Child User you authorize to use or access the Services disaffirms any or all of these Terms, you agree to defend, indemnify, and hold us Company Parties harmless for any damages that Company Parties suffer by the Child User’s disaffirmance.
In accordance with the the Directive on Copyright in the Digital Single Market 2016/0280(COD), our designated agent to receive notices of copyright infringement is our General Counsel, who may be reached by email at firstname.lastname@example.org, or by postal mail at Innoschool Inc, Otakaari 5, FI-02150 Espoo, Finland. If you believe that your material has been posted on, or distributed via, the Services in a way that constitutes copyright infringement, please provide the following information to us: (i) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed (the “complaining party”); (ii) identification of the copyright work(s) claimed to have been infringed; (iii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and information reasonably sufficient to permit us to locate the material; (iv) information reasonably sufficient to permit us to contact the complaining party; (v) a statement that the complaining party (name, address, telephone number, and email address) has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (vi) a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. The COD provides that a person who knowingly materially misrepresents that material or an activity is infringing may be subject to liability. We may send the information in the notice from the complaining party to the person who provided the allegedly infringing material.
The Services may offer certain features and services that are available to you via your wireless Internet Device (collectively, Wireless Features). Your carrier may charge standard messaging, data, and other fees, which may appear on your wireless bill or be deducted from your prepaid balance. Your carrier may prohibit or restrict certain Wireless Features, and certain Wireless Features may be incompatible with your carrier or wireless Internet Device. You agree that as to the Wireless Features for which you are registered, we may send communications to your wireless Internet Device regarding us or other parties. If you have registered via the Services for Wireless Features, then you agree to notify us of any changes to your wireless number (including phone number) and update your Account to reflect the changes.
Under certain circumstances, we might ask Adult Users for feedback or ideas as to their experiences with our Services. If you choose to provide us with feedback, you acknowledge and agree (i) that you have no expectation of review, compensation, or consideration of any type for any such feedback or ideas; and (ii) we will be free to use and exploit such feedback or ideas in our discretion and without compensation or obligation to you.
Termination and Suspension
We reserve the right to discontinue the Services or suspend or terminate your access to it, including any Accounts or User-Generated Content submitted by you, at any time, without notice, for any reason and without any obligation to you or any third party. If any information that you provide, or if we have reasonable grounds to suspect that any information that you provide, is false, inaccurate, or otherwise violates these Terms or any Additional Terms, then we may suspend or terminate your Account or deny you access to all or part of the Services. Any suspension or termination will not affect your obligations to us, including any payment obligations to us, and you will not be entitled to a refund of any payments. Upon suspension or termination of your access to the Services, or upon notice from us, your License to use the Services will terminate immediately.
When you communicate with us electronically, such as via a Services communication tool, you consent to receive communications from us electronically. Please note that we will do our best to respond to your inquiry, but it may take us some time. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
We control and operate the Services from our headquarters in Helsinki, Finland. If you use the Services from other locations, you are responsible for compliance with applicable local laws regarding your online conduct and acceptable content, if and to the extent local laws apply (for example, any local education regulatory or data privacy laws). You and we disclaim any application of the Convention on Contracts for the International Sale of Goods.
If any provision of these Terms, or any Additional Terms, is for any reason deemed unenforceable by a court or arbitrator, you agree that every attempt will be made to give effect to the parties’ intentions as reflected in that provision, and the remaining provisions contained in this Agreement will continue in full force and effect. You agree that these Terms, and Additional Terms, will not be construed against us because we drafted them.
We may assign our rights and obligations under these Terms, or any Additional Terms, in whole or in part, to any party at any time without any notice. These Terms, and any Additional Terms, may not be assigned by you, and you may not delegate your duties under them.
No waiver by us of any of these Terms or any Additional Terms will be of any force or effect unless made in writing and signed by a duly authorized officer of Innoschool Inc.
We reserve the right to modify these Terms, or any Additional Terms, from time to time in our sole discretion (Updated Terms). You agree that any Updated Terms will be effective immediately upon our posting them on the Services and, if you have an Account, either by displaying an alert next to the link to the Terms, displaying an alert upon log in to the Services, or by directly communicating them to you (e.g., via the email address associated with your Account), provided that (i) any modification related to dispute resolution shall not apply to any Dispute initiated prior to the applicable modification, and (ii) any modification to provisions related to fees and billing shall not apply to fees incurred prior to the applicable modification. If you do not cancel your Subscription to the Services within seven days after receiving notice of Updated Terms as described above, or if you continue to use the Services after receiving notice of Updated Terms, you agree to comply with, and to be bound by, the Updated Terms.
Otakaari 5, 02150 Espoo, Finland
Welcome to Innoschool services, owned and operated by Innoschool Inc. We are committed to providing children with a learning environment where every activity is just as fun as it is educational, and where you can feel confident that your children’s privacy is protected.
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information.
Because the security of your personal information is important to us, we only ask for Personally Identifiable Information where it is reasonably necessary to provide the Services. We also use commercially reasonable physical, technical, and administrative security measures designed to safeguard all information collected by the Services.
Accounts will never include any pop-up ads or other advertisements directed to children.
We will never sell or rent the Personally Identifiable Information of any User (as defined below) of the Services to a third party, except as described in this policy in the context of a sale of the Company. Personally Identifiable Information is defined in this policy as information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
During Innoschool registration, the only information we may ask you to provide about a child who will be using the Services is the child’s first name (or nickname), birth month and year, and gender.
We do not ask for certain sensitive Personally Identifiable Information such as social security numbers, driver’s license numbers, or biometric data. However, paying subscribers are asked for payment information when they subscribe. Please see the Section regarding Content You Submit for more information about how we safeguard payment information.
Users may contact us or their Educational Institution, when applicable, at any time as described in the Section describing how to Contact Us to request that we provide for their review, or delete from our records, any Personally Identifiable Information they have provided about Users associated with their accounts, or to cease collecting Personally Identifiable Information from those Users. For information about when we automatically delete Personally Identifiable Information due to account cancellation or inactivity, please see the Section describing Location of Information Processing.
(1) Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
(2) We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
(3) We will only retain personal information as long as necessary for the fulfilment of those purposes.
(4) We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
(5) Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
(6) We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
(7) We will make readily available to customers information about our policies and practices relating to the management of personal information.
(8) We use Google Analytics to gather website usage statistics, improve our service and to enable marketing features of Google AdWords. This is done by using "cookies" - text files with anonymous technical information. We do not collect any identifiable information through the use of Google's system.
(9) We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
If you have access to the Services through a School Account, additional privacy protections apply because your Educational Institution may provide Innoschool with student personally identifiable information (Student Data) as defined by the Family Educational Rights and Privacy Act (20 U.S.C. § 1232g) and its implementing regulations (34 CFR Part 99) (collectively, FERPA).
Innoschool will delete, or if requested by the Educational Institution, transfer to the Educational Institution all Student Data within 90 days (or a shorter time frame if required by applicable law) following the termination of the Innoschool’s agreement with the applicable Educational Institution.
Innoschool is a signatory of the Student Privacy Pledge. The Future of Privacy Forum and The Software & Information Industry Association introduced the Student Privacy Pledge to safeguard student privacy regarding the collection, maintenance, and use of student personal information. Since 2014, more than 300 companies have signed on. Signing the pledge demonstrates our commitment to complying with the highest standards for safeguarding Student Data.
The Services are safe for children. This means that accounts will never include any pop-up ads or other advertisements directed to children. In addition, Child Users are blocked from accessing external links. External links will only be available if an Adult User enters his or her password.
How we collect, use, and disclose information depends on the type of account and the type of user. We currently offer the following types of accounts through the Services: Family Accounts, School Accounts, Teacher Accounts and Corporate Accounts, which are described in our Terms & Conditions. Separately, Innoschool provides School Accounts, which are only for Educational Institutions.
Consumer and Other Accounts and School Accounts are collectively referred to as Accounts and the provisions of this policy apply to all Accounts. Any difference in how the Consumer and Other Accounts and School Accounts are treated is identified below.
Users of the Services include Child Users (any child under 18 who uses the learning portion of the Services) and Adult Users (including parents and legal guardians of Child Users, Gift Account purchasers, teachers and companies, collectively referred to as Users.
As more fully set forth below, we and our third-party service providers collect information that Users provide when using the Services, including when Adult Users create an Account, sign up for Services, or contact us with a question, comment, or request, and when Child Users participate in tutoring sessions. However, we will only use or disclose this information in accordance with this policy and applicable law. Please see the Section describing When We Disclose Information to Third Parties regarding how we limit disclosure of Child User information.
Adult Users are asked to provide certain information about themselves when registering for any Account, including first and last name, email address, and telephone number (which is optional). The other information provided at registration depends on the type of Account or Adult User. For example:
Payment information is collected from Adult Users who purchase a Family Account, including those who purchase a Gift Account for others. For your security, we do not store your complete credit card number in our databases but retain only the first six digits and last four digits so that we can identify your Account and respond to your requests and questions.
A parent or legal guardian email address is collected when the Adult User purchasing a Family Account states that he or she is not the legal guardian, or if a teacher or community center administrator provides such addresses in order for parents or legal guardians to connect to the Teacher Account or School Account.
The school name and address (state and zip code only) are collected from Adult Users who register for a Teacher or Community Center Account. Adult Users who register for a Family, Teacher or School Account are asked to provide the first name (or nickname) and gender, and may be asked for the birth month and year, of Child Users who will be accessing the Services through their Accounts.
We and our third-party service providers collect information directly from users of the Services in the form of the actions they take and activities they complete when using the Services. For example, from Adult Users, we may collect information about patterns of usage and order history; from Child Users, we may collect information about patterns of usage, when a child starts and stops an activity OR which areas of the Services the child frequents.
We and our third-party service providers also use a variety of technologies, such as cookies (small text files that the Services save on your computer or mobile device), to automatically collect certain technical information from your computer or mobile device over time and across different websites, including when you use the Services, such as your browser type, operating system, device type, the page served, your IP address, your geolocation, and the websites you visited prior to visiting the Services. When you download and use one of our Apps, we and our service providers may track and collect App usage data, such as the date and time the App on your device accesses our servers and what information and files have been downloaded to the App based on your device number.
We and our third-party service providers may use the information collected through these technical methods for a number of purposes, including delivering content, tracking and enhancing our Users’ experience on the Services, and delivering advertising to visitors to www.innoschool.app when they visit other websites and applications. For example, when you return to the Services after logging in, cookies help the Services recognize who you are without having to log back in. For more information, see the Section describing How We Use Information. The information collected through these technical methods on the child-directed portions of the Services are used only to support the internal operations of the Services. We do not allow third-party advertising networks to collect information about Users who are logged in to their Accounts.
We may collect and store information about your location to provide you with educational experiences or email updates that are tailored for your region. The location information we have access to may include (1) your ZIP or postal code, if you provide one to us; and (2) the approximate geographic region your computer or mobile device is located in, as determined from your IP address. However, we do not collect your street name and the name of your city/town. You may be able to change the settings on your computer or mobile device to prevent it from providing us with such IP information. We also have access to your school or classroom location if you (as a teacher) provide it to us.
We will never sell or rent the Personally Identifiable Information of any User of the Services to a third party, except as described in this policy in the context of a sale of the Company.
We and our third-party service providers may use the information collected from Users as follows:
Adult User Information / Information collected from Adult Users may be used:
Child User Information / Information collected from Child Users may be used:
Both Adult and Child User Information / Information collected from both Adult and Child Users may be used:
Information collected from both Adult and Child Users will not be disclosed except as follows:
We do not disclose the personally identifiable information of any Child User to third parties for any marketing or promotional purposes.
We also may disclose de-identified and/or aggregated User information for any other purpose as permissible by applicable law—for example, the distribution of de-identified user records to outside researchers or the distribution of reports containing aggregate user demographic and traffic patterns—provided that no individual Adult User or Child User or any specific end-user device can be readily identified.
An User can review or change the information they provided when they registered for the Services by updating information through the Account Settings. In addition, Users may contact us at any time as described in the ‘Contact Us’ section below to request that we provide for their review, or delete from our records, any Personally Identifiable Information they have provided about Users associated with their Accounts, or to cease collecting Personally Identifiable Information from those Users, as applicable. Please keep in mind that a request to delete Personally Identifiable Information may lead to cancellation of your Account or the inability to use certain Services.
If you are using the Services through a School Account that is integrated with a school student information system (SIS), any request to access or make changes to or delete Personally Identifiable Information including Student Data must be made by the Educational Institution within the SIS. Once the changes are made within the SIS, the changes will automatically appear within the School Account.
If you are using the Services through a School Account and the Educational Institution is not integrating its SIS with the Services, any request to access, make changes to or delete Personally Identifiable Information including Student Data must be made by the Educational Institution’s designated administrator for the School Account. The administrator will be provided access to the School Account User Profile pages in order to update, correct, or delete the information contained therein.
If you are a European Union (EU) resident, you have certain rights in relation to your Personally Identifiable Information: (1) the right to be informed about how your Personally Identifiable Information is being used; (2) the right to access the Personally Identifiable Information we hold about you; and (3) the right to request the correction of inaccurate Personally Identifiable Information we hold about you and to request the blocking or deletion of your Personally Identifiable Information where the processing does not comply with local data protection laws. To exercise any of the above rights, or if you have any questions relating to your rights, please contact us by using the details set out in the ‘Contact Us’ section. Please provide as much information as you can about the Personally Identifiable Information you are enquiring about. We will respond to your request within 30 days (or less, if required by law). If you ask us to correct, update, delete, or change the Personally Identifiable Information we hold about you, we will do so if we are satisfied that this is required. If we decide not to change your Personally Identifiable Information in the manner you have requested, we will advise you of this in writing and will indicate how you can submit a complaint if you are not satisfied with our decision. If you request a change to your Personally Identifiable Information and we do not make that change, you may request that we make a note in our records that you requested a change to your Personally Identifiable Information that was not made, as well as the reason that change was not made.
At any time, Adult Users, with the exception of School Accounts, may cancel their Accounts through the Parent Section or Teacher Dashboard section of the Services.
We will delete all Personally Identifiable Information in our active databases associated with the Account (Account Information). The 24 months is provided so that you have the ability, following cancellation, to reactivate your Account and potentially recover previous information and resume where you left off. However, we provide no guarantee, and shall have no liability or obligation to ensure that all Account Information and Services-related progress will be available or accessible or all learning or personalization features will be able to be recovered or resumed. If a User requests that Personally Identifiable Information be deleted prior to the end of the 24-month period of inactivity, we will take commercially reasonable steps to satisfy that request.
For Teacher Accounts, if you cancel your Account, we will delete all Account Information 48 hours after the cancellation. Please note that canceling an entire Teacher Account or Community Center Account will result in the loss of activities for every Child User. If a Teacher Account is not canceled, we will delete all Account Information 24 months after the last activity on the Account.
For Schools Accounts, Adult Users should contact their respective Educational Institution for any questions regarding account cancellation and data deletion. If an Educational Institutional terminates its agreement with Innoschool, Innoschool will delete, or if requested by the Educational Institution, transfer to the Educational Institution all Student Data within 90 days following the termination of the agreement with the applicable Educational Institution.
Upon Account cancellation, de-identified Adult and Child User information may nonetheless persist internally in our archive files or similar databases, and may still be used, on a de-identified basis, for our internal support, administrative, and record-keeping purposes including, but not limited to, allowing us to improve the Services and other services we provide through research, evaluation, and analytics as permissible by applicable law.
The Services are controlled and operated by us from Finland. Your information may be stored and processed in any country where we have facilities or in which we engage service providers, including the United States, which may have data protection laws that are different from those of your country. In addition, your information may be subject to access requests from governments, courts, or law enforcement officials in countries where it may be processed, under the laws of those countries.
The security of your personal information is important to us, and we employ physical, technical, and administrative security measures designed to safeguard the information collected by the Services. We use industry standard SSL (secure socket layer technology) encryption to transfer Personally Identifiable Information. Other security safeguards include, but are not limited to, data encryption, firewalls, and physical access controls to buildings and files.
Account holders create a password in the registration process. You can help protect against unauthorized access to your account and Personally Identifiable Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account. At registration, we assign a Member ID to each Account, and use those Member IDs to authenticate logins, allow access to the subscription content, and monitor compliance. The Member ID is also used to authenticate users when requesting technical support. Access to information is limited (through user/password credentials and two-factor authentication) to those employees who require it to perform their job functions.
We are committed to maintaining the security and confidentiality of your and your children’s information, including, but not limited to, any Student Data, which we receive through School Accounts. Some of the precautions we take include (a) limiting employee access to your and your children’s Personally Identifiable Information to only those employees with a need to such access to fulfill their job responsibilities; (b) conducting background checks on our employees and, specifically, upon all employees that may have access to Student Data; (c) requiring employees to sign confidentiality agreements upon hiring; (d) conducting regular employee privacy and data security training and education; and (e) protecting Personally Identifiable Information with technical, contractual, administrative, and physical security safeguards.
Please be aware, however, that no information system can be guaranteed to be 100% secure, so we cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of information you transmit to the Services over networks that we do not control, including the internet and wireless networks. If you have reason to believe that your interaction with us is not secure, please contact us as described in the ‘Contact Us’ section below.
Otakaari 5, 02150 Espoo, Finland